Terms of Service
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These Terms of Service ("Terms") are an agreement between you and MrAgentˣ ("MrAgentˣ", "we", "us"), a service operated from New Jersey, USA. By creating an account, clicking "continue", or using the service (including the Mac app), you agree to these Terms and our Privacy Policy. If you use the service for an organization, you confirm you can bind it, and "you" includes that organization.
1. The Service
MrAgentˣ is a personal knowledge system: it ingests email and documents you provide, extracts structured knowledge (a "context map"), and makes that knowledge available to you and to AI assistants you connect (such as Claude) through supported integrations. It also includes a Mac app that clips items you choose into your workspace (Section 6).
2. Beta Status
MrAgentˣ is currently in a private, invitation-only beta offered at no charge. Its purpose is to let invited testers try the software and shape it with feedback. During the beta the service is offered to users in the United States. The service, including beta or early-access features, is provided as-is and as-available. We may reset workspaces or end the beta with 14 days' notice. Features may change, be interrupted, or be discontinued. We will give reasonable notice of material changes, except where urgent security, legal, or abuse issues require immediate action. Sections 14 and 15 apply with particular force during beta.
Beta data rules. During the beta you must not load into MrAgentˣ: health or medical information; financial account, card or government identification numbers; passwords or credentials; information about anyone under 18; or information you hold under a confidentiality or non-disclosure obligation, including your employer's. Clip and forward only content you have the right to use, and keep other people's personal details to what the item itself contains. The beta is a test system: you load content at your own risk, you keep your own copies, and you can delete any item or your whole workspace at any time. Loading prohibited data is a violation of these Terms.
3. Accounts
- You must be at least 18 years old.
- Access is currently limited to invited or waitlisted users.
- You sign in with a supported identity provider (currently Google). You are responsible for the security of that account and for reporting unauthorized use to us promptly.
- You are responsible for all activity under your workspace, including activity by AI agents you connect to it.
- One person per account. You may not share, sell, or transfer your account.
4. Your Content and Ownership
- You own your data. Everything you forward, upload, capture, or that MrAgentˣ derives from it (topics, atoms, summaries), and the outputs generated for you, belongs to you.
- You grant us only the limited license needed to operate the service: to store, encrypt, process, index, and display your content to you and to the AI tools you connect, and to no one else.
- We do not sell your content. We do not use your content to train AI models — ours or anyone else's.
- Export. Export tools return your content, the knowledge derived from it, and your own notes and replies. For items clipped from social platforms, exports include the link, author name and handle, your replies and the atoms derived from the item; the third-party post text itself is withheld to respect the platforms' terms on redistribution.
- Forwarded email: content you forward may include messages written by other people. You are responsible for ensuring you may lawfully store and process the content you submit.
5. AI Processing
MrAgentˣ's AI features run in one of two modes, both under your control:
- Plan mode: AI processing happens inside your own AI assistant account (e.g. your Claude subscription) when you run MrAgentˣ commands there. We do not send your content to any AI provider on our own account.
- API-key mode: AI processing uses an API key you provide, billed to you by that provider under your agreement with them.
In both modes, the AI provider relationship is yours. Your use of Claude, the Anthropic API, or any other assistant is governed by that provider's terms.
AI output may be wrong. Topics, atoms, summaries, and drafted replies may be inaccurate, incomplete, or unsuitable for your purpose. They are not legal, medical, financial, or other professional advice. You review the output and decide how to use it, and you bear the risk of relying on it.
6. Mac App and Content You Capture
- License. We give you a limited, revocable, non-transferable license to use the Mac app on your own devices for your personal or internal business use. You may not copy, modify, or redistribute it, reverse engineer it (except where law allows), remove its notices, or use it to build a competing product.
- What it does. The Mac app clips the post or comment you point at, when you press its shortcut, from your own browser. It saves that item with its author, platform and a link back to the original, and, for a comment, the post it belongs to so a reply has context. It does not read anything before you press the shortcut and never posts, likes, follows or messages on any site. It can also clip a page, email or AI answer the same way.
- Where your content goes. What you clip, forward or save goes to your private workspace and, when you ask for reasoning or a reply, to your own Claude plan or API key. Nowhere else.
- What the clip sends to the site. On the Mac, nothing: the clip reads the item on your screen and sends no request to the platform. From the phone, you save a link to Reading List or a bookmark, and the Mac app later fetches that public post the way a browser would, from the platform or, for X, from a public mirror service (FxTwitter). The platform sees a request for that one post from your Mac, nothing about you. Only public posts can be fetched this way; nothing behind your login.
- Where it stays. What you clip stays in your private workspace. It is not shared with other users, sold, distributed, used to train any model, or included in exports. "Reuse" in these Terms means use for anything other than your own research and recall. Clipped text is sent to a language model only to draft a reply, using your own API key or your own Claude plan: when you ask for one, or, if you switch on Auto mode, for posts you have added, until you switch it off. When you delete a clipped item it is permanently erased.
- Permissions. The Mac app needs the macOS Accessibility permission to read the item you point at. The default shortcuts are key combinations. If you switch a shortcut to a double-tap of Command or Option, the app also needs Input Monitoring. Input Monitoring is a wider macOS permission than the app uses: the app looks only at whether a modifier key (Option or Command) was tapped twice, and never at the letters, numbers or text you type. You can revoke either permission in System Settings, pause clipping from the menu bar, block sites in Settings, or revoke a paired Mac from your workspace.
- Your responsibility. You may clip only from accounts you are authorised to access and only content you are allowed to save, and you must follow the terms of every site you clip from. MrAgentˣ does not authorize anything those terms forbid. Emails and AI chats can hold private text; what you clip is saved to your workspace. By pairing a Mac you accept this section.
- Replies. Drafted replies are suggestions. Nothing is posted for you; you copy and post them yourself.
7. Acceptable Use
You may not:
- use the service for unlawful purposes, or submit content you have no right to process (including illegal content, or content that harasses others or infringes intellectual-property or privacy rights);
- attempt to access other users' data or probe, scan, or test the service's security;
- reverse engineer the service, or use the service to build a competing dataset or to train competing models (this restricts use of the service, not what you do with your own content);
- send abusive automated traffic, or use unofficial automation against the service. API and connector calls are rate-limited; sustained attempts to evade limits or other security controls may result in suspension;
- submit malware or content designed to compromise the service or its users;
- impersonate others or use the service for fraud.
8. Content Belonging to Others, and Takedown Requests
Your workspace may hold content written by or about other people: forwarded emails, public posts and comments, and the names, handles and profile links of their authors. We store and process that content only at your direction and only to provide the service to you; for that content you are the controller and we act on your instructions. If you believe content in a workspace infringes your copyright, send a notice with the information required by 17 U.S.C. § 512(c)(3) to our designated agent at cco@mragentx.com; we remove or disable access to infringing material and terminate repeat infringers. If you are not a user and believe your personal data is held in a workspace, write to the same address and we will act on it within 30 days.
9. Email Address Feature
During the beta, an inbound email address is available on request and at our discretion, as a trial of 3 to 7 days, after which the address is deactivated. Paid workspaces receive a dedicated inbound email address. This address is for building your context map. Sending limits and monthly email quotas apply as described on the pricing page. Addresses that exceed limits or belong to ended subscriptions are deactivated; deactivating an address never deletes your context map (see Privacy Policy, Retention).
10. Billing
- Pricing is stated on the pricing page. Payments are processed by Stripe; we do not store card details.
- Subscriptions renew automatically until cancelled. You can cancel at any time from the billing page in the dashboard, in as few steps as signing up; access continues until the end of the period you paid for. Renewal terms and price are shown before you first pay.
- Refunds — monthly plans: fees are non-refundable. Cancellation stops future charges; no pro-rated refunds.
- Refunds — annual plans: you may request a full refund within 14 days of the initial annual charge or any renewal. After 14 days, annual fees are non-refundable.
- We may change prices with at least 30 days' notice; changes apply from your next renewal.
- You are responsible for any applicable taxes.
11. Third-Party Services
The service depends on third-party providers (such as hosting, email, payment, sign-in, and AI providers, including any AI provider you connect). They have their own terms. Their outages or changes may affect the service, and to the extent the law allows we are not responsible for their acts or omissions.
12. Intellectual Property and Feedback
The service — its software, design, and branding — is ours. These Terms grant you a personal, non-transferable right to use it while your account is in good standing. Your content remains yours (Section 4). If you send us feedback or suggestions, we may use them freely and without obligation to you.
13. Export Controls
You agree to follow applicable export-control and sanctions laws when using the service.
14. Disclaimers
The service is provided "as is" and "as available" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the service will be uninterrupted or error-free, or that AI-derived output (topics, atoms, summaries, drafted replies) is accurate or complete. AI output is assistance, not advice — verify anything you act on.
15. Limitation of Liability
To the maximum extent permitted by law, our total liability for any claims arising from the service is limited to the amount you paid us in the 12 months before the claim (or $50 if you have paid nothing). We are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, profits, or goodwill. Some jurisdictions do not allow certain limitations; in those cases these limits apply to the fullest extent permitted.
16. Indemnification
You agree to indemnify us against claims, losses, and legal costs arising from your content, your use of the service, your violation of these Terms or the law, or your violation of any third party's rights (including persons whose email you forward and sites whose terms you break by clipping).
17. Termination
- You may stop using the service at any time, or delete your workspace (see Privacy Policy for what deletion does).
- We may suspend or terminate accounts that violate these Terms or the law, with notice where practicable.
- On termination, you have 30 days to export your content (export tools are built into the service) before deletion.
- Sections 4, 5 (AI output), 8, 12, 14, 15, 16, 19, and 20 survive termination.
18. Changes to These Terms
We may update these Terms. For material changes we will give at least 30 days' notice (by email or in-product notice), and we update the "last updated" date. Continued use after the effective date is acceptance.
19. Governing Law and Disputes
These Terms are governed by the laws of the State of New Jersey, USA, without regard to conflict-of-law rules. Before filing a claim, each party will try in good faith to resolve the dispute informally by written notice to the other, and allow 30 days. Unresolved disputes will be resolved in the state or federal courts located in New Jersey, and you consent to their jurisdiction. (No arbitration clause; either party may also pursue small-claims court where eligible.)
20. General
These Terms plus the Privacy Policy are the entire agreement. If any provision is unenforceable, the rest remain in effect. Not enforcing a provision is not a waiver. We are not liable for delays caused by events beyond our reasonable control. You may not assign these Terms without our consent; we may assign them to a successor entity (including a company formed to operate MrAgentˣ).
21. Cookies
We use essential session cookies for sign-in only; our public pages set no tracking cookies. See our Privacy Policy for details.
22. Contact
Questions about these Terms: cco@mragentx.com